Home-Start believes that children need a happy and secure childhood and that parents play the key role in giving their children a good start in life and helping them achieve their full potential.


Many parents, desperate to do the right thing to give their children the best start in life, find they are fighting against the odds.

What some parents may see as a 'simple trip out to the shops' for a parent who has triplets in tow can seem impossible.


Home-Start Telford & Wrekin supports parents with at least one child under the age of 5 who are dealing with issues such as...

  • isolation
  • sickness
  • disability
  • mental health
  • domestic abuse
  • twins/triplets
  • difficult relationships


We can help parents to feel that the 'impossible' is possible!


What Home-Start offers

  • A volunteer with parenting experience to visit parents with young children at home. The volunteer offers
    tailor-made one-to-one support, regularly - usually on a weekly basis.
  • Emotional support to help parents find ways to manage and resolve problems.
  • Direct support for children including playing, listening, having fun, establishing routines, encouraging development and providing opportunities for outings and
  • Practical help with getting to appointments, doing the shopping, budgeting, nutrition and meal planning, cooking and making the home safe.
  • Information and links to other organisations including health and educational services.
  • Attendance at meetings and moral support, especially in relation to dealing with case conferences or solicitors and court cases.
  • Access to parenting advice and parenting skills training.

The Home-Start Approach

Home-Start schemes are rooted in the community they serve. We are managed locally but are supported by a national organisation, Home-Start UK, which offers direction, training, information and guidance to schemes and ensures consistent, quality support for parents and children.

Home-Start has a proven, lasting, positive impact on the development of children and the health and welfare of the family.

Our Mission

Home-Start offers a unique service. We recruit and train volunteers, who are usually parents themselves, to visit families at home and offer them informal, friendly and confidential support. The families we help have at least
one child under 5.

To help give children the best possible start in life, Home-Start supports parents as they grow in confidence, strengthen their relationship with their children and widen their links with the local community.

Our vision

Home-Start wants to see a society in which all parents have the support they need to give their children the best start in life.



How to make a referral to Home-Start Telford & Wrekin.

Referral Criteria.

  • The family must live within the borough of Telford & Wrekin.
  • The family must have at least one child under 5, preferably not yet in school.
  • There must be an additional vulnerability such as isolation, poverty, bereavement, poor mental or physical health, disability, developmental concerns, multiple birth, teenage parents, domestic violence, addictions etc.


The Referral Process

  • In the first instance, please email to say that you have a family you would like to refer. (Do not include any personal information at this point.)
  • We will call you back to discuss the needs of the family and take some basic information. (There may be a short waiting list before we can offer support, we will let you know if that’s the case.)
  • Once we are ready to take the family, we will send you a referral form and a unique password with which to protect the document in line with our GDPR policy.
  • Once you have gained the parent’s consent and completed the form and password protected it, you can email it back to us,
  • We then contact the family, complete initial paperwork and match them with a volunteer who will provide them with 1-1 emotional and practical support, advice and guidance for 2-3 hours a week.
  •  We will let you know once the family is matched with a volunteer.



Print Print | Sitemap
© Home-start Telford and Wrekin